In Larras we offer you the possibility of returning your purchase within a maximum period of 14 days from the date of delivery, as long as the products purchased are in the same conditions as they were received; that is, without having been used, with the label affixed and in the original packaging.
Steps to follow for returning items
Enter to your personal larras.com account, select the item you want to return indicating the reason.
As soon as your return is accepted, you will receive an email. From your account (Merchandise returns) you can print the corresponding returning form with instructions and the return address, which will be generated automatically.
- Include the filled form in the package you are sending back
- Indicate the return address
- Be sure the parcel is well closed and send it by mail or through any courier agency. You must bear the cost of return shipping. Shipping and handling vary depending on the location. We recommend you consult the carriers in your area about shipping options.
As soon as your package is received, we will acknowledge with an email.
Finally, you will receive an email as soon as the refund of money corresponding to your order is completed. Remember that we will return your money through the original form of payment.
If you have any doubts s or questions, write to us at firstname.lastname@example.org